Privacy Policy

Flying Kiwi Virtual ("FKV", "we", "us", or "our") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your data when you use our virtual airline platform.

1. Data Controller

The data controller is Flying Kiwi Virtual. Our services are hosted on servers located in Germany (Hetzner Online GmbH).

2. What Information We Collect

  • Full name and email address (required for registration and communication).
  • VATSIM and/or IVAO ID (required to verify virtual pilot identity).
  • Flight activity data (flight logs, route details, aircraft used, etc.).
  • Preferences and settings within your user profile.
  • Technical data such as IP address and browser information (via Cloudflare for security and analytics purposes).

3. How We Use Your Information

We use your data to:

  • Provide and manage access to our virtual airline platform.
  • Verify your identity and VATSIM/IVAO affiliation.
  • Generate flight plans via integrated tools such as SimBrief.
  • Communicate with you about your account, flights, and events.
  • Secure our services using tools like Cloudflare and internal logs.

4. Third-Party Services

We rely on trusted third parties:

  • Hetzner Online GmbH – server hosting located in Germany.
  • Cloudflare, Inc. – DNS and CDN services used for performance and DDoS protection.
  • SimBrief.com – used for flight plan generation (data may be shared when using SimBrief integration).

5. Data Retention

Your personal data is retained as long as your account remains active. Inactive accounts may be purged after a defined period. You may request deletion of your data at any time.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your data.
  • Correct or update your data.
  • Request deletion ("right to be forgotten").
  • Object to or restrict processing in certain cases.
  • File a complaint with a supervisory authority (e.g. BfDI in Germany).

7. Contact

If you have questions about this policy or wish to exercise your rights, please contact us via the support channel listed on our website.

Last updated: July 2025